December 2010- August 2016
Citation Limited
Joining first as Client Liaison Manager, I earned and enjoyed accelerated promotion to take up the National senior leadership role of Head of Client Relations for Citation, where market presence increased from initially 5,500 customers, to its current 16,000 level during my overseeing of the “Client experience”. Official client retention increased by more than 25% between 2010 and 2016.
March 2009- December 2010
GLE One London
Comprising of two linked roles, firstly
IGF Finance Limited
March 2009 – September 2009
Utilising both my existing knowledge of Sales Finance, and my extensive network of asset finance introducers, I was able to offer those introducers new opportunities to grant their clients access to factoring and invoice discounting. Additionally, I was directed to expand to internal cross sell network within GLE, including CELF.
October 2009 – November 2010
Senior Manager, Croydon Enterprise Loan Fund
The Croydon Enterprise Loan Fund was a joint venture business loan operation, created under the wing of GLE One London and Croydon Council, to offer competitive alternative SME funding following the main line banking sectors rationalising, after the 2008 financial realignment. In my role I sought clients and oversaw the credit function, in arranging loans to fully utilise funds at disposal.
October 2008- March 2009
West One Limited
Engaged in a short term consultancy to enable the CEO to concentrate for a six month period on restructuring other areas of his business network, I maintained existing relationships, whilst adding new sources of broker finance to the Company.
April 2006- October 2008
Barclays Asset & Sales Finance
As Head of Broker I lead a team of 22, including field Regional Managers and internal Sales Coordinators, overseeing a growth agenda that doubled the level of activations and portfolio, over two years.
March 2003 – March 2006
Lease United Kingdom Limited t/a Lease UK
Occupying both the Regional Manager and due to my experience, the National Accounts Manager’s role, I enjoyed some major successes. Due to my efforts Lease UK became the sole recommended finance partner for a particular well known Computer and CCTV Systems Manufacturer, throughout the country. In addition, several other major national programmes were created and established under my stewardship.
January 1999 – March 2003
ING Lease (UK) Ltd
August 2000 – March 2003
Assistant Director – Vendor Finance
Promoted following ongoing development of the business, I continued to enjoy responsibility for all product creation, transaction management, marketing approach and senior liaison with all other internal departments. From a people management and performance perspective, the role held twelve internal and five field based reportees, and carried an activations target of circa £50 million, which was achieved and surpassed.
January 1999 – July 2000
Senior Manager Lease Equipment Finance
Recruited to create and head up the small ticket division of ING Lease, which we launched in June 1999. Utilising introductions from Vendors and Intermediaries, achieved excess of target performance in both volume and margin terms, in LEF’s first full year of operation.
July 1995 – January 1999
Schroder Leasing Ltd
September 1998 – January 1999
Divisional Manager – IT Finance
Sharing National responsibilities for the formation and performance of this new Division following a change of emphasis from a Regional multi sector approach. Securing some early successes in all segments of the IT marketplace.
December 1997 – August 1998
National Development Manager Security & AV
Chosen to pioneer Schroders assault on these two emerging leasing markets. Within the nine months Schroders were awarded the British Security Industry Association programme, together with the several manufacturer-endorsed schemes. Security turnover rose by 37%, whilst A/V also enjoyed a volume increase.
October 1996 – November 1997
National Sales Manager – Major Accounts
Assumed full Sales, Sales Management and Operational responsibility for Schroders’ hitherto modest national accounts function. Creating the Schroders VPS brand and comprehensive redefining of the service offering led to renewed vigour, resulted in a 300% increase in turnover and higher margins.
The team won eight of the eleven major Vendor Programmes it contested during this time.
July 1995 – September 1996
Business Development Manager
Joining as a Business Development Manager, initially involved in Marketing and Product Management. Enjoyed noteworthy success in IT, vending and reprographic sectors, in liaison with Schroders existing branch structure.
July 1992 – June 1995
Woodchester Lease Management Services Ltd
Group Acquired Lease Management Services (LMS)
April 1994 – June 1995
Divisional Manager – IT Finance Division
Set up and launched a new dedicated market sector operation. Recruitment of sales team and attainment of turnover and profit targets were achieved during 1994. Annual sales performance was 128% of target, with accompanying margins and arrears levels both within company budgets.
December 1993 – March 1994
National Sales Manager – Sales Aid Division
Managed the UK Sales Support sales force during the transfer of operations from centralised to Business Unit. Sales rose from 80% of budget to excess of 100% by the end of Mar 1994.
July 1993 – December 1993
Northern Regional Sales Manager
(Sales Aid & Industrial)
Concurrent to recruiting of “Yellow Plant” Finance sales team and handover period, became Northern General Sales manager attaining 140% of target activations for the calendar year.
In addition, ran the Central Regional Sales Team from July 1993 to December 1993, following UK restructure. Midland Sales turnover rose by 200% during this time.
July 1992 – July 1993
Northern Section Sales Manager
Following the acquisition by the Woodchester Group, duties were assumed of Northern Section Sales manager as well as pioneering Industrial Division Sales in the North of England. Instrumental in securing several Major “household-name” Accounts during the 9 month stint on Industrial Division, raising turnover from £50K to over £650K per month.
March 1984 – July 1992
Lease Management Services Ltd
Achieved excess of target sales performance for 3 consecutive years before being promoted to London Regional Sales Manager in November 1986. There upon managed the top performance region in 1987-88, 1988-89 and 1989-90, before leaving Head Office to become Scottish Sales Manager in June 1990. Also personally introduced over £1 million of direct vehicle leasing during 1989-90 to LMS dealers.
Became only region to increase turnover and profit during 1990-91 and 1991-92. Secured support from the two largest Scottish Dealer Groups during this time. Cleaned up the book and restored stability to both LMS’ portfolio and reputation in Scotland and Northern Ireland, all done despite impending rumours of LMS possible sales.
February 1982 – March 1984
Automatic Business Copiers Ltd
Entering the sales environment for Sharps largest photocopier supplier in the South East. Achieved excess of target revenues in 21 consecutive months, before becoming the youngest ever branch manager. Achieved 100 units sold in 1983 calendar year; only employee to do so.
August 1979 – February 1982
Barclays Bank Plc
Accelerated promotion from junior, through cashier and support duties within 12 months.
Chosen from 84 applicants for prestigious role in Staff Department – Lombard Street during the computerisation and automation of staff records for the then 33,000 staff.
Obtained Business Studies qualification whilst at the bank.
EDUCATION
6 O Levels
3 A Levels
Business Education Council Certificate of Business Studies
(Including Distinction in Accountancy and Business Administration)